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SAP

SAP implementation and integration services

SAP – Overview

Realize the full benefit of your SAP investment

Aim to achieve your top business targets with FirstOne's strategic SAP offerings. FirstOne brings you 10+ Man years of experience in developing, implementing and supporting SAP solutions, helping organizations improve business processes and reduce ultimate total cost. Focusing exclusively on SAP consulting, we are dedicated in helping clients align their SAP systems with their business goals.

FirstOne is to assist you achieving enterprise wide simplification and standardization through the use of SAP as integrated software. We have the resourceful aptitude in systems integration to meet your business needs. As a specialist in SAP services, we are committed to find solutions suit your specific requirements.

We bring business experience and SAP expertise together forming synergies between functional, technical applications and latest technologies. Our prime objective is to add value to our clients' organizations. In order to meet this goal, we place a highest priority on our employees' skill set, abilities and qualifications. We assure that our consultants possess a comprehensive expertise within their specialized and up to date knowledge of their respective fields. Instead of hiring recent graduates and make them certified, we employ consultants with many years of SAP cum business experiences. Other factors contributing to the quality of consultants include a high level of motivation, good social skills, and a spirit of cooperation. Together these we ensure that solutions are created in an atmosphere of partnership and goodwill.

The prime aim of our consulting services is to ensure a continued success and growth of our clients we serve.

SAP Basis & System Administration

Where SAP applications meet

To manage proper your SAP system requires a comprehensive understanding of Basis and its technical components, as well as their relationship to your business targets. The FirstOne's Basis team is among the best in the industry to have mastered all aspects of SAP system architecture at a wide variety of client organizations and industries.

FirstOne's Basis solutions include planning and coordinating with the development and functional teams which are responsible to maintain the SAP environment. The result is efficient, cost effective and easy to manage environment. While onsite, we train your staff in the intricacies of Basis architecture and simplify your continuing support model.

FirstOne's Basis services

IMPLEMENTATION
Project Management
BASIS ARCHITECTURE &
DESIGN
Planning & Optimization
BASIS ADMINISTRATION
Specialization & Support
Installation & UpgradesProcess EngineeringPerformance tuning
ScopingSystem ArchitectureSecurity Administration
AssessmentStandards DesignTransport Management
Capacity PlanningAuditingArchiving & DaRT
Strategic PlanningStress TestingSystem Monitoring
ExecutionChange ManagementPrint & Batch Administration
Database Administration
Hardware & O/S Administration

SAP Custom Development

FirstOne SAP department incorporates an established development practices to plan and execute top level requirement projects.

FirstOne SAP Custom Development section provides customized services and ABAP programming for existing SAP applications and development of fresh ones as well. As much as all modification tools are provided by SAP, all solutions are open for customization, extensions and bolt on.

SAP Netweaver Development

FirstOne specializes in custom software development under Netweaver platform. Our main strengths are in the areas of

  • Netweaver application architectures
  • Netweaver development process
  • Portal development
  • Web Dynpro web applications
  • Enterprise business logics

SAP Netweaver, an open integration and application platform it ideally manages heterogeneity and powers collaborative solutions. It makes possible tie disparate systems (SAP and non SAP) together in single, point to point integration projects and largely reduces the complexity and cost of the process.

SAP Netweaver does so through

  • People Integration (by means of Enterprise Portal (EP), Collaboration)
  • Information Integration (by means of Knowledge Management (KM), Business Warehouse (BW) with pre configured SAP BI Content, Master Data Management (MDM))
  • Business Process Integration (by means of Exchange Infrastructure (XI), Business Process Management (BPM), Integration Broker)
  • Application Platform (supporting ABAP, Java, and Web services)

ABAP Programming Services

ABAP development team focuses at legacy systems re engineering, basic functions customization and new solutions development.

Choose the right ABAP development resource

FirstOne's ABAP developers possess strong technical and analytical skills, tackling development tasks from the micro to the macro from creating a worldwide supply chain system on down to format a simple report.

FirstOne's ABAP services

Project ManagementDevelopmentPost Production Support
Requirements gatheringInterface design & developmentPerformance tuning
Development spec creationEnhancementsDocumentation and training
Standards creation and enforcementData loads and conversionsUnit testing
Process re engineeringNew technology integrationIntegration testing

Our ABAP developers engineer complex application components and integrate software packages, programs and reusable objects residing on multiple platforms for SAP business process areas. We develop an innovative solution meets your specific needs, never settling for the easiest solution if it's not the best solution.

Programming services for SAP applications

FirstOne provides expert ABAP FRICE (Forms, Reports, Interfaces, Conversions, and Enhancements) programmers to assist and drive necessary legacy data conversions, interfaces and custom reporting in support of Client's SAP implementation. Work may be conducted onsite/offsite as per client's requirements.

ABAP assessment service for SAP applications

FirstOne provides a review of client's SAP programming implementation. Critical programs will be reviewed for efficiency and security. Problems with interface architecture and batch programs will be analyzed to deliverable a prioritized list of "problem" programs with suggested remedies.

Report developments

FirstOne provides ongoing assistance to clients require custom report development within the SAP framework including

  • Classical
  • Interactive
  • Logical Databases
  • ABAP queries
  • ALV Reports (ALV stands for ABAP List Viewer)
  • Report Writer/Report Painter
  • Views

SAP Functional Consulting

Optimizing business processes through expert technical and business knowledge

FirstOne SAP department incorporates an established development practices to plan and execute top level requirement projects.

To capture your key business processes within SAP, FirstOne's technical and business area consultants help you map effectively your company's business processes to SAP best practices. Working closely with your team, we design and implement a stable, secure and available SAP architecture and provide expert administration for the management. Our team includes consultants who specialize in each of the major SAP modules, as well as veteran ABAP programmers and Basis administrators who can bring unparalleled skills to your technical challenges.

Our SAP Functional Consultants perform SAP Financial Accounting and Controlling (FI/CO), Sales and Distribution (SD), Materials Management (MM), Business Warehouse (BW), and other consulting services.

FirstOne's consulting services support the following SAP business solution areas and applications

  • Financials (FI)
  • Supply Chain Management (SCM)
  • Human Resources (HCM)
  • Customer Relationship Management (CRM)
  • Business intelligence (BI)
  • Product Lifecycle Management (PLM)
  • Supplier Relationship Management (SRM)
  • Industry specific solutions such as Campus Management (CM), IS Oil and IS Public Sector

SAP Staffing Solutions

SAP technical or functional staff

  • Have you been tasked with bringing up a new SAP system up in a hurry?
  • Are you in need of replacing technical staff left a project?
  • Do you need a troubleshoot complex SAP business or technical issues?

If these or similar are your issues, FirstOne is at your help. We successfully match our experienced SAP consultants to meet your needs. Our streamlined process can place a pre-qualified, pre-screened consultant to meet your business requirements. FirstOne's veteran consultants average 8 years of SAP experience. Mid level consultants average 5 years of SAP experience.

FirstOne's 5 step staffing process

FirstOne's proprietary 5 step staffing process ensures you get the right consultants for your requirements. All candidates are interviewed by at least two FirstOne's experts for both technical and soft skills. Thorough reference and background checks are performed on every candidate.

Define. Working closely with your team, a FirstOne staffing specialist will identify your requirements in a thorough, well established process in order to save your time.

Evaluate. A series of technical and non technical interviews determine the candidate's capability both in hard and soft skills, to deliver your requirements.

Present. FirstOne presents only qualified candidates, facilitating the interviews and gathering feedback all the while refining the process accordingly. Both FirstOne and you will make the staffing decision together.

Onboard. Consultants are delivered to your site, arriving with the appropriate knowledge, equipment, expectations and travel arrangements. FirstOne oversees onboard process is smooth and hassle free.

Maintain. FirstOne performs ongoing engagement management, including operational and administrative support, performance management, training, billing, and payroll and expense reimbursement.

Staffing resources available

Functional Consultants

  • Basis Administrators

Project Managers

  • ABAP Developers

Netweaver Consultants

  • Trainers

SAP Support – Application Management Services

Business, technical and system needs expertly handled onshore

FirstOne's Application Management Services (AMS) will help you stabilize your SAP environment and better align your support system with your business strategy, giving you flexibility to achieve your business targets. The FirstOne Solution Center offers best SAP resources to handle all your technical and functional needs.

People - FirstOne's certified, proven technical and functional resources will expedite your SAP requirements whether you need tactical support for a break-fix issue, application management or specialized consulting.

Process - Our proven and tested process ensures you get the exact support at the time of your need, backed by rigorous quality control. Our proven Assure methodology has been refined over years of client engagements.

Support - FirstOne's comprehensive support offerings cover all versions of SAP R/3 up to the latest ECC, and will continue to grow with new releases from SAP.

Total Coverage of All Post Go Live Areas - ensure the stability and reliability of your SAP solution

Day to Day Operational Support

  • System Monitoring - Proactive application monitoring and optimization
  • Production Support - Enhancements, reports, minor projects and more
  • Application Enhancement - Assuring continuous business improvement
  • Technical Expertise - ABAP, interface development, backup and more
  • Basis Support - System administration, transport management, and more
  • Parallel Development - Fulfilling the needs of ongoing and simultaneous projects
  • Disaster Recovery Planning and Execution
  • SAP Security Management - Manage user accounts, assignments, and audit requests
  • Service Level Agreements - Clearly defined and guaranteed

Strategic and Functional Support

  • Long Range Support Planning
  • Project and Service Level Management
  • Client/consultant Resource Allocation
  • Trend Analysis of Support Activity
  • Application Configuration and Integration